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Reception and Check In

Reception Hours:



Sunday to Thursday: 

8am - 6pm

Friday and Saturday:

8am - 6pm


Please book directly with our shuttle contractors. Click on Tongariro Crossing and please make sure to click on Whakapapa Village location.


CHECK OUT:  STRICTLY 10:00am (Once you leave our campground, you cannot return for showers or to use the kitchen) This will incur a fee

CHECK IN:  STRICTLY 2:00pm (arriving early will incur a $25 early check in fee)

Late Arrivals

Guests arriving after hours will find their check-in details in the Late Arrivals Box next to the office door.

After Hours Help

Guests requiring after hours assistance should phone 027 8923 898. 

In an emergency, dial 111 and ask for Ambulance, Police or Fire.

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