Reception and Check In

Reception Hours:

MAY 2022 (only)

9am - 4pm

Anyone arriving after hours will follow the after hours process sent in the confirmation email and displayed on the front door. There will be someone onsite 24hours and can be contacted via telephone 07 892 3897



Sunday to Thursday: 

8am - 5pm

Friday and Saturday:

8am - 6pm




Office will be open at 6:30am on days when the shuttle is operating for the Tongariro Crossing

Sunday to Saturday: 

7:30am - 6pm

CHECK OUT:  10:00am

CHECK IN:  2:00pm

Late Arrivals

Guests arriving after hours will find their check-in details in the Late Arrivals Box next to the office door.

After Hours Help

Guests requiring after hours assistance should phone 027 8923 898. 

In an emergency, dial 111 and ask for Ambulance, Police or Fire.