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Facilities and On-site Information


The following facilities are available for guest use in the Amenities building:

Kitchen & Dinning Room

  • 4 large cooking bays, 16 cooktops, 2 bench top ovens, 2 microwaves, 2 commercial toasters, a wall-mounted hot water dispenser, 2 fridges (one with a freezer), heat pump for colder days.

  • Limited cooking and eating utensils.

  • Dining tables and chairs and 2 outdoor tables and benches on a deck area.

  • (Please do not remove our cutlery or utensils from the kitchen. Do not pour coffee grinds down the sink. Please wash and dry your dishes)

The Kitchen/Dining Room is closed between 10.00 am-12.00 pm daily for cleaning.


Drying Room

We have 1 washing machine $4 per load and Dryer is currently out of order -  takes  $2 coins. Laundry powder sachets are available for purchase from the shop.

The Laundry is closed for cleaner use between 10am and 1pm daily.

The Drying Room has heating and a fan for drying outdoor clothing and footwear, handy for those wet days.

Pay Phone

A public pay phone is available for use in the Amenities foyer. It accepts credit cards and phone cards.


A gas barbecue and outdoor tables are located on a grassed area outside the Amenities building. There is outdoor lighting, the light switch being located on the outside of the Amenities building.


Recycling bins are located either side of the Amenities building and outside the Lodge. We ask all guests to recycle where possible.


LODGE - The Lodge has a large, fully equipped kitchen, a large dining room and lounge area with wood burner and TV. Bathrooms are located in the hallway near the bunk rooms. All beds are bunk beds, you are required to bring your own sheets/blanket/sleeping bag and towel.

TENT SITES - Our tent sites are located on a grassed area next to our office. You cannot park your car next to your tent. We have limited carparks for this area which is located across from the sites

CABINS- We only have 1 self contained cabin. All other cabins consist of bunk beds, 3 cabins have a double bed, dining table and 4 chairs and a heat pump. All beds in the cabins have a fitted sheet and pillow case. You are required to bring your own blanker/sleeping bag/towel

General Information


A small shop is open (office hours) has basic groceries, snacks, drinks and ice creams. The nearest convenience store is at the National Park Gas Station 16kms away or Turangi New World 30 mins away. 

Duvets and Towels

Towels $3 Duvets/Blankets $5


Pets are not permitted in the Tongariro National Park. Fines apply. The only exceptions are Guide Dogs and Mountain Rescue Dogs for which a permit must be carried.


High speed, unlimited wi-fi is available for guest use at no extra charge.


For the comfort of guests who are non-smokers, please do not smoke indoors. Cigarette bins should be used and are located around all buildings.


Open Fires are not permitted in the Tongariro National Park  – Large fines may apply.

After Hours Help

Guests requiring after hours assistance should phone 027 8923 898. In an emergency, dial 111 and ask for Ambulance, Police or Fire.

Alarms & Emergency Evacuation

An  EVACUATION MESSAGE will activate over village loudspeaker in the event of A VOLCANIC ERUPTION. The message will be an alarm followed by a spoken message giving instructions to evacuate the camp ground. Staff will assist all guests to evacuate in the unlikely event of a Lahar. The safe assembly point is at the Tongariro Chateau.

The local FIRE BRIGADE are called out to emergencies in the region every now and again. This alarm sounds like an  AIR RAID SIREN and should not be confused with the evacuation message noted above.

VLAWS - Lahar Warning
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