Facilities and On-site Information
Amenities
The following facilities are available for guest use in the Amenities building.
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Showers
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Kitchen
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Bathroom
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Drying room
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Laundry
For security reasons, please do not let other people into our facilities.
For more information on Penny Keys or for help click the link below
Penny Key Information – Payment and activation of travel facilities across New Zealand.
Kitchen & Dinning Room
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4 large cooking bays, 16 cooktops, 2 bench top ovens, 2 microwaves, 1 commercial toaster, a wall-mounted hot water dispenser, 2 fridges (one with a freezer), heat pump for colder days.
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Limited cooking and eating utensils.
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Dining tables and chairs and 2 outdoor tables and benches on a deck area.
The Kitchen/Dining Room is closed between 10.00 am-1.00 pm daily for cleaning.
Laundry
Drying Room
We have;
2 x washing machines
2 x dryers
Coin operated $1 & $2 coins only.
Laundry powder sachets are available for purchase from the shop.
The Laundry is closed for cleaner use between 10am and 1pm daily.
The Drying Room has heating and a fan for drying outdoor clothing and footwear, handy for those wet days.
Recycling
Recycling bins are located either side of the Amenities building and outside the Lodge. We ask all guests to recycle where possible.
Barbecue
A gas barbecue and outdoor tables are located on a grassed area outside the Amenities building. There is outdoor lighting, the light switch being located on the outside of the Amenities building.
ACCOMMODATION
LODGE -
The Lodge has a large, fully equipped kitchen, a large dining room and lounge area with wood burner and TV. TV is only available for you to connect your own device to.
Bathrooms are located in the hallway.
All beds are bunk beds, you are required to bring your own sheets/blanket/sleeping bag and towel.
TENT SITES -
Our tent sites (1 or 2 person tents only) are located on a grassed area next to our office.
You cannot park your car next to your tent. We have limited carparks for this area which are located across from the sites.
CABINS -
We only have 1 x self-contained cabin. Linen & Towels provided.
6 basic cabins - 3 cabins have single bunk beds, 3 cabins have a double bed with single bunk style beds, dining table with up to 4 chairs and a heat pump. All beds in the cabins have a fitted sheet and pillowcase only. Use of communal facilities is required.
You are required to bring your own blankets/sleeping bag/towels. These can be hired from the office also by email or phone.
General Information
Shop
During opening hours we sell basic groceries, snacks, drinks and ice creams. The nearest convenience store is at the Waimarino 4 Square, 16kms away or Turangi New World 30 mins away.
Wi-Fi
High speed, unlimited wi-fi is available for guest use at no extra charge.
Duvets and Towels
Towels $5
Duvets/Blankets $10 for up to
2 days. $20 for 3 or more days.
Fires
Open Fires are not permitted in the Tongariro National Park – Large fines may apply.
Smoking
For the comfort of guests who are non-smokers, please do not smoke indoors. Cigarette bins should be used and are located around all buildings.
After Hours Help
For guests who require after hours assistance should phone 027 8923 898. This number is for guests checked in at the holiday Park ONLY.
In an emergency, dial 111 and ask for Ambulance, Police or Fire.
Pets
Pets are not permitted in the Tongariro National Park. Fines apply. The only exceptions are Guide Dogs and Mountain Rescue Dogs for which a permit must be carried.
Alarms & Emergency Evacuation
An EVACUATION MESSAGE will activate over village loudspeaker in the event of A VOLCANIC ERUPTION. The message will be an alarm followed by a spoken message giving instructions to evacuate the camp ground. Staff will assist all guests to evacuate in the unlikely event of a Lahar. The safe assembly point is at the Tongariro Chateau.
The local FIRE BRIGADE are called out to emergencies in the region every now and again. This alarm sounds like an AIR RAID SIREN and should not be confused with the evacuation message noted above.
Click below to hear an example of the evacuation warning.