| Office/Shop |
We open each day from 7:30am – 6pm (8am - 6pm during Ski-Season) |
| Check Out |
Before 10.00 am (Late check-outs may incur an extra charge) |
| Check In |
After 2.00 pm |
| After Hours |
Emergency contact numbers are detailed on the office/shop door. For Ambulance, Police or Fire call free 111. |
|
Transport & Activities |
Please ask at our office for transport information to local attractions and to book Activities. Hut tickets can also be purchased at our office. |
| Smoking |
For the comfort of all guests please do not smoke in the Lodge, Cabins or Kitchen area. |
| Pets |
As Whakapapa Holiday Park is situated in ‘Tongariro National Park’ pets are NOT permitted. Fines apply. The only exceptions are Guide Dogs and Mountain Rescue Dogs for which a permit must be carried. |
| Fires |
Open Fires are not permitted in the National Park - Large fines apply. |
| Kitchen |
Is ‘CLOSED’ for cleaning between 10.00 am-12.00 pm daily. Dirty footwear/boots to be removed. |
| Laundry |
The laundry is situated in the main amenities block. The washing machines take $2 coins for a wash and $2 or $1 for a dry. Washing powder can be purchased from the shop. |
| Drying Room |
Is located to the rear of the laundry (slide the door to open). We advise guests not to leave belongings in the drying room overnight. Management does not take responsibility for stolen or lost items. |
| Pay Phone |
A public pay phone is located in the foyer of the main amenities building, outside the kitchen. Phone cards can be purchased from the shop |
| Recycling |
Please recycle your waste using facilities provided. |
| Alarms & Evacuation |
The alarm for any Volcanic warning is a loud spoken voice advising of the situation. The assembly point for a volcanic evacuation is at the ‘Skotel’ |
| BBQ |
A coin operated BBQ is available outside the kitchen. The BBQ takes old style 50c coins which can be exchanged at the shop. 50c last approx. 15mins. Please clean after use. |
| Internet |
We have two internet terminals which are located in the communal kitchen. The terminals take $2 & $1 coins. The Kitchen is also a Wireless Internet area. Rates are $8 per hour |
